The Costa Rican hotel where Miller Gardner died has spoken out.

Two days after former Yankees outfielder Brett Gardner and his wife Jessica Gardner announced the sudden death of their 14-year-old son, the Arenas Del Mar Beachfront & Rainforest Resort where the family was vacationing shared their condolences.

“We are deeply saddened by this loss, and our hearts go out to the family during this incredibly difficult time,” a representative for the hotel said in a March 25 statement to People. “The factors that led to this tragic incident are unknown, and we are fully cooperating with authorities as they investigate.”

The resort added, “We remain committed to supporting our guests and staff, prioritizing their well-being and safety, while respecting the privacy of those affected.”

The hotel also denied responsibility for the four Gardner family members falling ill after visiting a nearby restaurant on March 20, hours before Miller’s death.

“The family did not eat at any of Arenas Del Mar’s restaurants for lunch or dinner the previous day,” the resort’s rep continued. “Additionally, on March 14th, we had an inspection by the Health Ministry in which the hotel passed with a 98.5 out of 100.”